Refund Policy
Introduction to Refunds
We are committed to providing high-quality services, and we want to ensure that you are satisfied with your purchase.
Refund Process
If you are not satisfied with your purchase, you may be eligible for a refund or cancellation.
- Auto transport services
- Logistics solutions
- Freight forwarding
- Warehouse storage
Refund Policy
We offer refunds for auto transport services within 30 days of delivery. Our logistics solutions and freight forwarding services have a 14-day refund window. Warehouse storage refunds are available within 7 days of storage.
- Contact our customer service team to initiate the refund process
- Provide proof of payment and service details
- Allow 3-5 business days for refund processing
- Refund will be issued in the original payment method
Refund Exceptions
Refunds are not available for services that have already been completed or for custom orders. Our auto transport services have a no-refund policy after the vehicle has been picked up.
Refund FAQs
For more information on our refund policy, please contact our customer service team. We are available 24/7 to assist with any questions or concerns.
- Custom orders
- Completed services
- Auto transport services after pickup
Refund Contact
If you have any questions or concerns about our refund policy, please don't hesitate to contact us. Our customer service team is available to assist with any inquiries.
Contact Us
Phone: +420 2 0538 0415, Email: [[email protected]](mailto:[email protected]), Address: Prague, CZ
Email us [email protected]
Call us +420 2 7802 1591